General Questions

How do I change the appearance of the music control icons?

You can customize the icons, including their size, color, and position, through the Style Settings page.

Does the app support automatic music playback when a customer visits the store?

Yes, by enabling the Autoplay option in the Sound Settings, music will automatically start playing when a visitor lands on your site.

Can I set different music for different pages on my store?

Currently, the app allows you to set background music for the entire store or specific pages like the Home Page, Collection Page, Cart Page, or Product Page. You can configure this in the Select Location option under Sound Settings.

Is the Box Music app compatible with Shopify's Theme 2.0?

Yes, the app is fully compatible with Shopify’s Theme 2.0. You can easily add and customize the background music block through the theme editor.

Can customers mute the background music if they prefer?

Yes, customers can mute the background music if you enable the Allow User to Mute option in the Sound Settings.

What types of music are available in the app’s library?

The app’s library includes a variety of music genres, including Romantic, Horror, Valentine, and more, suitable for different themes and occasions.

What should I do if I need help with the app?

If you need assistance, please contact our support team [e-mail] We're here to help you with any questions or issues you may encounter.