Age Verification

Age Verification

The Age Verification feature allows merchants to restrict access to their store until visitors confirm they meet the minimum age requirement. This is particularly useful for stores selling age-restricted products.

Once enabled, customers will see a verification popup before entering the website.


Enable Age Verification

To activate the age verification popup:

  1. Go to Age Verification Settings.

  2. Toggle Age Verification is Enabled.

  3. Once enabled, the verification popup will appear to visitors before they access your store.


Age Verification Popup Settings

These settings allow you to customize how customers verify their age.

Age Check Method

Select how customers will confirm their age.

No Input Customers simply confirm they are above the required age without entering additional details.

Birthday Entry Customers must enter their month, day, and year of birth to verify their age.

Checkbox Customers confirm their age by checking a checkbox indicating they are above the required age.


Date Format

If you choose Birthday Entry, you can select the preferred date format.

European Date Format DD/MM/YYYY

US Date Format MM/DD/YYYY

ISO Date Format YYYY/MM/DD

Choose the format that best matches your store’s audience.


You can display an icon or logo on the verification popup to make it visually clear for customers.

Available options include:

  • None – No icon will be displayed.

  • 18+ Shield Icon

  • 18+ Circle Icon

  • Add Image – Upload your own custom icon.

Note: Maximum upload size is 2 MB.


Icon Size

Use the Icon Size slider to adjust the size of the logo displayed in the pop-up.

You can increase or decrease the icon size depending on your store design preferences.


Layout & Style Settings

The layout & style settings allow you to customize the appearance and content of the age verification popup. These settings help you control the text displayed to visitors and adjust how the popup communicates the age requirement.

You can personalize headings, button labels, warning messages, and privacy information to match your store’s tone and branding.

The settings are organized into three tabs:

  • Content

  • Container

  • Button


Content

The Content tab allows you to edit the text that appears inside the age verification popup.

Heading

The heading is the main title displayed at the top of the popup.

Example: Age Verification

This text clearly informs visitors that they must confirm their age before entering the store.


Subheading

The subheading provides additional information about the age restriction.

Example: You must be at least 18 to visit this site

This message helps explain the purpose of the verification process.


Agree Button Label

This setting defines the text displayed on the confirmation button that visitors click if they meet the age requirement.

Example: I am Over 18

When users click this button, they will be allowed to access the store.


Reject Button Label

The Reject Button Label defines the text shown on the button for visitors who do not wish to proceed.

Example: Cancel

This option allows visitors to decline the age verification.


Warning Message

The warning message is displayed when visitors do not meet the required age criteria.

Example: You must be 18+ to enter this site

This message informs users that they cannot access the store due to age restrictions.


Cancel Button URL

This setting defines the destination URL when the visitor clicks the Reject or Cancel button.

Example: #

You may redirect visitors to:

  • Another website

  • A specific page

  • A legal information page


Privacy Policy

Enabling the Privacy Policy option allows you to display a privacy-related message within the popup.

This section includes a text editor where you can add or customize the privacy notice.

Example message:

Your choice may be stored to remember verification.

This informs visitors that their verification choice may be saved for future visits.

The text editor supports basic formatting options such as:

  • Bold

  • Italic

  • Underline

  • Lists

  • Links


Best Practices

To provide a clear and user-friendly experience:

  • Use simple and direct language in headings and messages.

  • Ensure the age requirement is clearly visible.

  • Add a privacy message to maintain transparency with visitors.

  • Use button labels that clearly indicate the visitor’s action.


Typography, Color and Checkbox Settings

The typography, color, and checkbox settings allow you to customize the appearance of the age verification popup, including text sizes, colors, and date input styles.

The settings are divided into three tabs:

  • Typography

  • Color

  • Date

The Preview panel on the right side displays a live example of how the age verification popup will appear to customers.

The popup includes:

  • Age verification icon

  • Date input fields (if birthday entry is selected)

  • Confirmation button

  • Cancel option

Customers must confirm they meet the age requirement before accessing the store.

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