Insureful: Shipping Protection
  • Welcome
  • About App
    • General Information
  • APP INSTALLATION
    • Basic Installation
    • App Overview
    • Manage App Settings
      • Insurance Plan
      • Insurance Widget
      • Claims
      • Insurance Claim Page
      • Manage Email Templates
  • APP UNINSTALLATION
    • Delete Widget
    • Uninstallation
  • FAQS
    • General Questions
    • App Setup Questions
    • Technical Questions
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On this page
  • Dashboard Overview
  • Orders
  • Claims
  • Email Templates
  1. APP INSTALLATION

App Overview

Welcome to your Insureful dashboard! Here, you can access real-time analytics and manage your orders, claims, and email templates with ease.

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Last updated 5 months ago

Dashboard Overview

From the dashboard, you can see key analytics at a glance:

  • Total Orders with Insurance: The total number of orders that include insurance.

  • Total Refund Amounts: The total amount refunded through insurance claims.

  • Insurance Revenue: The total amount you’ve received from insurance.

Total Sales and Refunds

Check out the graph to see the revenue generated from total sales and refunds over time. This visual representation helps you track and analyze your overall earnings and refund trends.

Orders

Viewing Orders

In the "Orders" menu, you’ll find all orders that include insurance products. This section allows you to:

  • Filter Orders by Date: Easily find orders within a specific date range.

  • Search by Order Number: Quickly locate a specific order by entering its order number.

  • Filter Orders by Claim Status: Quickly locate orders based on their claim status.

Order Details

You can also view the details of an order by clicking on the order number in the "Order No." column. This will show you all relevant information about the selected order.

Claims

Managing Claims

In the "Manage Claims" page, you can see all the orders for which customers have requested a claim. Here’s what you can do:

  • Filter Claims by Date: Find claims submitted within a specific date range.

  • Filter Claims by Status: Easily locate submitted claims based on their current status.

  • View Claim Details: See detailed information about each claim, including customer information and claim reasons.

Email Templates

Default Templates

The app comes with 5 default email templates that are used to communicate with both customers and admins. These templates cover various scenarios and ensure consistent and professional communication.

Dashboard Overview
Order Menu Overview
Order No. Column
Claim Menu Overview
Email Templates Overview