# Manage Email  Templates

#### Edit Email Templates

1. **Access Email Templates**:
   * Go to the email templates section in the Insureful app.

<figure><img src="/files/q6GukoEjbmtWjRTpBz5T" alt=""><figcaption><p>Email Templates List</p></figcaption></figure>

2. **Edit Email Subject and Content**:

* Click on the **Edit** button next to the email template you want to modify.
* You will be redirected to the content page.

<figure><img src="/files/baOMPM8sObUzUExE6QGZ" alt=""><figcaption><p>Find the Edit Botton</p></figcaption></figure>

3. **Customize Email**:

* Edit the email subject and content in your desired format.
* Use the provided tags to format your email content effectively.

4. **Save Changes**:

* After editing, click on the **Update** button to save your changes.

### Available Email Templates

The app provides five types of email templates for both admin and customer notifications:

1. **Claim Request Template for Admin**:
   * **Purpose**: Sent to admin when a customer requests a claim on their order.

<figure><img src="/files/4SVx7mRVJ0KB2j9SzoTz" alt=""><figcaption><p>Claim Request Template</p></figcaption></figure>

2. **Claim Requested Email for Customer**:

* **Purpose**: Sent to the customer to confirm their claim request.

<figure><img src="/files/2Wtu5vvlgweh3jUfmLC6" alt=""><figcaption><p>Claim Requested Template</p></figcaption></figure>

3. **Claim Refund Email for Customer**:

* **Purpose**: Sent to the customer when their claim request for a refund is approved by the admin.

<figure><img src="/files/4gOdEoM73JSxgQXtYSdr" alt=""><figcaption><p>Refund Templates</p></figcaption></figure>

4. **Claim Re-Order Email for Customer**:

* **Purpose**: Sent to the customer when their claim request for a reorder is approved by the admin.

<figure><img src="/files/0lgr7XcuwtgCOPRTprMc" alt=""><figcaption><p>Re-Order Template </p></figcaption></figure>

5. **Claim Cancel Email for Customer**:

* **Purpose**: Sent to the customer when their claim request is canceled due to unfair means on the customer's part.

<figure><img src="/files/IEhQfJ1zZ51X2VXZIVlg" alt=""><figcaption><p>Claim Cancel Template </p></figcaption></figure>

By following these steps, you can easily manage and customize your email templates, ensuring effective communication with your customers and admins.


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